Refund Policy

30-day money-back guarantee

We want you to love strolling with Strollo. If you're not satisfied with your subscription for any reason, you can request a full refund within 30 days of your purchase.

How to request a refund

Our payments are processed by Stripe, our Merchant of Record. To request a refund:

• Visit billing.stripe.com and enter the email address you used at checkout. Stripe will send you a secure link to view your orders and request a refund.
• Or email us at support@strollo.app and we'll help you get it sorted with Stripe.

Refunds are processed by Stripe back to your original payment method, typically within 5–10 business days depending on your bank.

Cancellations

You can cancel your subscription at any time from the subscription settings in Strollo or via billing.stripe.com. Cancelling stops future renewals — you keep access until the end of your current billing period.

Questions

For anything else, reach us at support@strollo.app.